Thank you for shopping at xingxingdatrading.store (the “Website”). This Refund Policy explains the conditions under which refunds and returns are accepted. By placing an order on our Website, you agree to the terms below.

1. Eligibility for Refunds

You may request a refund under the following conditions:

  • The request is submitted within 7 days of delivery
  • The item is unused, unworn, and in its original condition
  • All original packaging, tags, and accessories are intact
  • The item shows no signs of damage, excessive wear, or misuse

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Items marked as Final Sale / Non-refundable
  • Customized or personalized products
  • Items damaged due to improper use or storage
  • Items returned without prior authorization

3. How to Request a Refund

To request a refund, please contact us via the “Contact Us” page and provide:

  • Order number
  • Item(s) to be refunded
  • Reason for the request
  • Photos or videos (required for defective or incorrect items)

Refund requests submitted without sufficient information may be delayed or rejected.

4. Return Shipping Costs

  • Customer Responsibility:
    If the refund is requested due to personal reasons (such as wrong size or change of mind), the customer is responsible for return shipping costs.
  • Our Responsibility:
    If the item is defective, damaged, or incorrect due to our error, we will cover reasonable return shipping costs after verification.

We recommend using a trackable shipping service. We are not responsible for lost return shipments.

5. Refund Processing

  • Refunds are issued to the original payment method only.
  • Processing time: 3–7 business days after approval
  • Bank or payment provider processing time may take an additional 5–10 business days

Original shipping fees are non-refundable, unless the refund is due to our error.

6. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account or payment method again
  2. Contact your bank or payment provider
  3. If the issue persists, contact our customer service team

7. International Orders

For international orders:

  • Return shipping costs are the customer’s responsibility unless the issue is caused by us
  • Customs duties, taxes, or fees incurred during return shipping are non-refundable

8. Contact Us

For refund-related questions, please contact us through the Website.

Company Name: Weifang Xingxingda Trading Agency Co., Ltd.
Website: https://xingxingdatrading.store/

Terms & Conditions

Effective Date: ___, 2025

These Terms & Conditions (“Terms”) govern your access to and use of xingxingdatrading.store. By using the Website or placing an order, you agree to be bound by these Terms.

1. Company Information

Company Name: Weifang Xingxingda Trading Agency Co., Ltd.
Address: 20 meters south of He’guan Town People’s Government,
Qianshi Road, He’guan Town,
Qingzhou City, Weifang, Shandong Province, China
Website: https://xingxingdatrading.store/

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or the legal age in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You will comply with all applicable laws and regulations

3. Products

  • The Website sells men’s shoes and related footwear products.
  • Product images and descriptions are for reference only and may vary slightly due to lighting, display settings, or manufacturing differences.

4. Pricing & Payment

  • Prices are subject to change without notice
  • Prices do not include customs duties or import taxes unless stated
  • Payments must be completed at checkout
  • We reserve the right to cancel orders due to errors or suspected fraud

5. Orders & Acceptance

An order is accepted only after successful payment confirmation. We reserve the right to refuse or cancel any order at our discretion.

6. Shipping

Shipping terms, fees, and estimated delivery times are described in our Shipping Policy. Delivery times are estimates and not guaranteed.

7. Returns & Refunds

All refunds and returns are governed by our Refund Policy, which forms an integral part of these Terms.

8. User Responsibilities

You agree not to:

  • Use the Website for unlawful or fraudulent purposes
  • Provide false or misleading information
  • Interfere with Website security or operations